New Facility The Haven Detox – Puerto Rico Tackles Mental Health and Addiction Crisis

The Haven Detox – Puerto Rico opens to expand access to addiction and mental health care, providing vital, evidence-based treatment for lasting recovery.

AGUADILLA, PUERTO RICO, October 27, 2025

The Haven Detox expands addiction care to help overcome a vital gap in care on the island. The Haven Detox – Puerto Rico provides residential treatment for substance use disorder, dual diagnosis, and co-occurring disorders for men and women.

Seven out of 10 adults on the island who are experiencing addiction to substance use disorder did not receive treatment, according to a study from the University of Puerto Rico. There is a shortage in residential care facilities. With an estimated 70 residential care facilities, many people who need help face long waits or limited access to nearby care.

A ribbon-cutting ceremony will be held on Friday, Nov. 7, at 11 a.m. at Solar 6, Carr. 2, Bo Km 117.9 Int., Aguadilla 00603. The ceremony marks the beginning of expanded access to critical services at a time when they’re needed most.

“For years, our community has been facing a shortage of substance use and mental health services,” said Josefina Muñoz Ares, business development representative at The Haven Detox – Puerto Rico. “It’s not just about adding a treatment center; people here deserve the highest quality care.

“We have 80,000 veterans, many of whom are still battling post-traumatic stress disorder, substance use and depression,” added Jonathan Torres Irizarry, operations manager at The Haven Detox – Puerto Rico, who is also a veteran. 

This new facility means that not only veterans, but also anyone who is struggling, no longer has to wait months or leave the island to get help.

Snack room at The Haven Detox Puerto Rico with red chairs, tables, and a windowed view outside

Cafeteria at The Haven Detox - Puerto Rico

An interior photo of The Haven Detox's treatment center in Puerto Rico

Reception at The Haven Detox - Puerto Rico

Indoor facility photo of The Haven Detox - Puerto Rico

Common Area at The Haven Detox - Puerto Rico

 

Comprehensive Treatment

The Haven Detox – Puerto Rico offers a range of therapies, including cognitive behavioral therapy, dialectical behavior therapy, psychoeducational therapy, acceptance and commitment therapy and trauma-focused therapies. Alongside traditional therapies, clients participate in holistic health therapies and recreational therapies. Patients also have access to a game room, beach outings and professionally catered meals.
 

Patient Success

Patients receive aftercare planning and alumni services that provide recovery resources long after treatment ends. James Torres Huertas of Bayamon received treatment at The Haven Detox – Florida in 2023 and says it’s about time people on the island have access to these specialized services. He celebrated two years of continuous sobriety last March.

My life has completely turned around with the knowledge I gained at The Haven. I have been able to enjoy my life and my family.

Residential bedroom at The Haven Detox Puerto Rico with a bed, pillows, and a window view of greenery

Patient Room at The Haven Detox - Puerto Rico

An exterior photo of The Haven Detox - Puerto Rico

Patio at The Haven Detox - Puerto Rico

 

About The Haven Detox – Puerto Rico

The Haven Detox – Puerto Rico, a division of Haven Health Management, is dedicated to widening access to essential addiction services on the island. The facility delivers trauma-informed, evidence-based treatment in a residential setting, helping individuals build lasting recovery.

The program is accredited by The Joint Commission, the Commission on Accreditation of Rehabilitation Facilities and certified by the American Society of Addiction Medicine.

Marianly H Primmer

Corporate Communications Specialist

The Haven Detox – Puerto Rico

The Haven Detox
Get help 24/7 with a few simple steps

Your information will be kept private

Have Questions? Let’s Talk!

Let’s talk about what’s going on — no judgement. (We’ve been there before ourselves). No one will know you inquired and there is no commitment to call.

24/7 Support

Need someone to talk to? We’re always here—day or night.

No Commitment

Ask questions, get guidance—no pressure, no obligation.

100% Private

Your story stays with us. Confidential support, always.

{{insurance-name}} Insurance Covers Treatment Here (Up to 100%)

Checking your insurance is private and without commitment.

There’s no catch. Checking your insurance is simply a way to see what your plan covers — it doesn’t lock you into treatment, notify anyone, or cost you anything. You get answers upfront to decide what makes sense for you.

Protecting your privacy matters! No information or notifications are ever sent to your employer or family — whether you check your insurance online or call. Everything is handled through secure, encrypted systems that meet strict medical privacy laws. You stay in control of your information! 

Luckily, most insurance policies cover treatment here. Depending on the healthcare you’ve already had this year, costs could even be zero. Instead of worrying, let’s just find out what your plan covers. 

Most likely. We work with major providers like Cigna, Aetna, and United Healthcare, public insurances like Tricare and tribal plans, and even smaller plans like Surest Bind and Harvard Pilgrim. The quickest way to know for sure is to check online or call. It’s a quick, private way to understand what is covered upfront.

Verifying your insurance isn’t a commitment to start treatment — it’s simply a way to see what your options are. Knowing your coverage ahead of time helps you make more informed, confident decisions. It also helps flag a spot, so you’re able to get right in if you ever do decide you’re ready.  

You need your policy number to check your specific policy online. If you want general information, just call.  You likely have questions beyond insurance anyway. Reaching out now helps you figure out the right fit if or when you’re ready. You don’t have to put off the call until you’re in crisis. Calling is not scary, I promise!

Call Now to Talk Through It